This Shipping Policy applies to all orders placed on Hale Path Packaging for delivery within the United Kingdom.
All custom packaging orders are processed after proof approval.
Standard processing time: 7–10 business days
Complex or bulk orders may require additional time (we notify you in advance)
Orders are not processed on weekends or public holidays
We offer reliable UK-wide shipping through trusted courier services.
Standard Shipping: 3–5 business days
Express Shipping (optional): 1–2 business days
Delivery time begins after production is completed.
Shipping costs are calculated based on:
Order weight
Box dimensions
Delivery location
Selected shipping method
Shipping charges are displayed at checkout before completing the order.
Once your order ships:
A tracking number will be emailed to you
Tracking usually becomes active within 24 hours
You can track the shipment through the courier’s website
Customers are responsible for providing a complete and accurate delivery address.
If the courier cannot deliver due to an incorrect address:
The order may be returned to us
Re-delivery charges may apply
If your parcel arrives damaged:
Report the issue within 48 hours
Provide photos of the damaged package
We will assist with a replacement or claim based on courier assessment
For shipping-related questions:
📧 sales@halepathpackaging.com
📞 01213186768